About Aera
Aera is a trusted technology partner for enterprise businesses across Australia and New Zealand. Our team of specialists delivers tailored, end-to-end solutions across cloud services, voice and data connectivity, cybersecurity, IT support, video conferencing, hardware, and licensing.
Built on a foundation of innovation, security, and reliability, Aera has evolved into a full-scale technology provider — empowering modern businesses to operate securely, efficiently, and without disruption.
We are driven by a commitment to excellence, helping organisations build resilient infrastructures that support growth, safeguard critical assets, and adapt to an ever-changing digital landscape.
We started Aera in 2001 as a small, dedicated team of developers and engineers driven by outcomes.
We started with the idea that we could enable other businesses to focus on the work that matters most to them and let us take care of some of the technology. We realised that “Clients expect the good experiences and remember the bad ones” and Aera breathes “the good ones”.
Aera engages a network of proficient professionals and technicians to deliver prompt and flexible technical assistance tailored to your business requirements. We emphasise swift execution, remarkable responsiveness, and superior customer care. Our locally educated and dedicated account managers comprehend your organisation’s distinct demands and propose customised strategies.
Customer satisfaction
Successful Projects
Customer ROI
Data breaches
Our core values
At Aera, our values drive our commitment to excellence and innovation, shaping our approach to every client and project. We are dedicated to prioritising people, ensuring security, and staying ahead through continuous innovation. These values define who we are, how we operate and why we are committed to supporting our clients 24/7 with their IT requirements.
We believe that our greatest assets are our people. Our human-centric approach to technology and customer service is evident in our team's dedication to constant improvement, ensuring our clients receive the highest level of support.
Our commitment to security extends beyond our own core network to our customer systems as well. We proactively invest in risk mitigation, enhanced security measures, and automated solutions to resolve IT challenges. Our ISO 27001 certification demonstrates our unwavering focus on information security and risk management.
Aera is dedicated to staying at the forefront of cutting-edge technology and creative problem-solving. We consistently deliver advanced, tailored solutions that empower our customers to succeed, allowing them to focus on their core business while we handle their technology needs. Our pursuit of continuous innovation ensures that our clients always have access to the best solutions for today and tomorrow.
At Aera, our approach is simple:
"We are big enough to deliver and small enough to care."
This philosophy drives everything we do and forms the foundation of our core values.
Our Solutions
Safeguard your digital assets with Aera’s Cyber Security Services, including penetration testing, risk assessments, compliance consulting (ISO 27001, GDPR, SOC 2), and managed security operations (SOC). Our experts help you identify vulnerabilities, mitigate risks, and build a resilient security posture aligned with industry standards.
IT Support Services
Our consultants deliver IT roadmapping, infrastructure design, cybersecurity assessments, cloud migration planning, and project management. We align technology investments with your business goals, ensuring scalable, future-proof solutions that deliver measurable ROI.
From secure cloud migration and optimisation to hybrid and multi-cloud strategies, we deliver scalable environments that reduce infrastructure costs, enhance flexibility, and future-proof your operations. Achieve seamless collaboration, data resilience, and business agility with leading cloud platforms like Azure and AWS.
Voice Solutions
We implement VoIP systems, Microsoft Teams Voice, and unified communications platforms that streamline internal collaboration and external client communications. Improve call quality, reduce telephony costs, and empower remote and hybrid workforces with scalable, cloud-based voice technologies.
Data Connectivity Solutions
We design high-performance internet, private networking (MPLS, SD-WAN), and failover solutions that ensure maximum uptime, speed, and security. Whether you’re a single-site operation or a multi-location enterprise, we deliver the reliable connectivity your business demands.
Video Conferencing
Solutions
Enable seamless, enterprise-grade virtual collaboration with Aera’s Video Conferencing Solutions. We design and integrate secure video systems across Microsoft Teams Rooms, Zoom Rooms, and bespoke conferencing setups.
Professional Services
Our consultants deliver IT roadmapping, infrastructure design, cybersecurity assessments, cloud migration planning, and project management. We align technology investments with your business goals, ensuring scalable, future-proof solutions that deliver measurable ROI.
Hardware Solutions
Aera sources, configures, and supports business-grade devices, servers, and networking equipment tailored to your operational needs. Gain access to the latest technologies that enhance employee efficiency and reduce IT lifecycle costs.
Licensing Solutions
We navigate complex vendor agreements, ensure compliance, and provide cost-effective licensing strategies across Microsoft, Adobe, and cloud ecosystems. Achieve full visibility over your software assets and prevent costly audits and overspending.
What Our Amazing Customers Have to Say
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Our Valuable Partners
"Aera” has been a valuable partner of our agency for over 10 years. We depend on their staff to meet our needs and their service is remarkable. Love your work."
“The relationship we have with Aera has been valuable to our business in tailoring reliable and cost effective Wide Area Network and communication solutions for our customers. From the design stage, through to provisioning, to implementation and ongoing support we have always enjoyed a consistent, professional and reliable experience from all Aera personnel. I wouldn't hesitate in recommending Aera's products and services."
“We depend on “Aera" for all of our communication needs. Our business cannot function without having the support from the Aera Team".
"Aera is Suntory Australia's valued network provider. We look to them to deliver stable and reliable WAN and internet services as well as technical support and network equipment management. Their support technicians area experienced and knowledgeable and we enjoy a friendly and professional relationship with their staff. They have provided excellent assistance to our company, and I would readily recommend their services."
“Our Office has been using Aera for over five years. We are extremely happy with the service, it is efficient and user friendly. The Aera support staff are easily connectable, very knowledgeable and usually return all calls within half an hours. Hard to beat localised support like that."
“Our office has been using Aera for over 15 years. We are extremely happy with the service, it is efficient and user friendly. The Aera support staff are easily contactable, very knowledgeable and usually return all calls within half an hour."
“Aera impress us most by their intelligence in their field. They really know what they are talking about. They installed and continue to look after our on-premise CISCOPBX across three states. The CloudPBX seems perfect for our remote workers. Aera look after our IT networks and assist in our IT infrastructure planning and upgrading on a continuing basis. Along with their intelligence they CARE. It is a great combo - intelligence and care. It helps MP Travel Pty Limited concentrate in our core business - corporate travel management."
“The service provided by Aera is prompt, friendly and professional. From the administration staff to the support technicians, we are treated as if we’re the only customer. Aera support technicians are experienced and knowledgeable and there is never a problem too big, or too small."
