About Aera
We are a team of technology experts dedicated to delivering comprehensive solutions to enterprise companies across Australia and New Zealand.
At Aera, we specialise in cloud services, voice and data connectivity, cybersecurity, IT support, video conferencing, hardware, and licensing.
Over the years, we have evolved into a full-scale technology partner, focused on providing reliable, innovative solutions that meet the complex needs of modern businesses.
Our commitment to quality and security drives everything we do, ensuring that our clients have the robust infrastructure they need to operate smoothly, securely, and efficiently.
We started Aera in 2001 as a small, dedicated team of developers and engineers driven by outcomes.
We started with the idea that we could enable other businesses to focus on the work that matters most to them and let us take care of some of the technology. We realise that “Clients expect the good experiences and remember the bad ones” and Aera breathes “the good ones”.
Aera engages a network of proficient professionals and technicians to deliver prompt and flexible technical assistance tailored to your business requirements. We emphasise swift execution, remarkable responsiveness, and superior customer care. Our locally educated and dedicated account managers comprehend your organisation’s distinct demands and propose customised strategies.
Customer satisfaction
Successful Projects
Customer ROI
Data breaches
Our core values
At Aera, our values drive our commitment to excellence and innovation, shaping our approach to every client and project. We are dedicated to prioritising people, ensuring security, and staying ahead through continuous innovation. These values define who we are, how we operate and why we are committed to supporting our clients 24/7 with their IT requirements.
We believe that our greatest assets are our people. Our human-centric approach to technology and customer service is evident in our team's dedication to constant improvement, ensuring our clients receive the highest level of support.
Our commitment to security extends beyond our own core network to our customer systems as well. We proactively invest in risk mitigation, enhanced security measures, and automated solutions to resolve IT challenges. Our ISO 27001 certification demonstrates our unwavering focus on information security and risk management.
Aera is dedicated to staying at the forefront of cutting-edge technology and creative problem-solving. We consistently deliver advanced, tailored solutions that empower our customers to succeed, allowing them to focus on their core business while we handle their technology needs. Our pursuit of continuous innovation ensures that our clients always have access to the best solutions for today and tomorrow.
At Aera, our approach is simple:
"We are big enough to deliver and small enough to care."
This philosophy drives everything we do and forms the foundation of our company belief.
Our Expertise
At Aera, we specialise in providing personalised network security solutions that effectively shield your data from cyber threats. Our services comprise cutting-edge technology and security protocols, including cloud-based security solutions, data backup, and disaster recovery services.
IT Support Services
Aera delivers a comprehensive range of advanced IT solutions, meticulously crafted to address and support your infrastructure requirements. By offering customisable elements and adaptable autonomy levels, we guarantee a flawless integration with your organisation's unique objectives.
Aera offers Australian and New Zealand businesses an exceptional cloud service experience, featuring tailored, professional and comprehensive solutions that effortlessly integrate with their distinct operational needs.
Voice Solutions
We provide vital cloud-based voice solutions tailored for businesses. Aera's voice system solutions cater to organisations ranging from 1 to 10,000 users, offering both entry-level and advanced systems to accommodate various workplace situations.
Data Connectivity Solutions
Aera provides a streamlined solution for businesses in need of high-speed internet connectivity. Utilising our advanced business-grade ADSL 2+ broadband technology, your company gains the extra bandwidth required to handle your business's operations.
Video Conferencing
Solutions
With Aera’s Video Collaboration Solutions you can attend meetings, share information and discuss plans ‘face to face’ with colleagues all over the world without the need to be there.
Professional Services
Aera offers a diverse array of cutting-edge IT services designed to bolster your infrastructure. With customisable elements and varying degrees of autonomy, we ensure seamless alignment with your business goals.
Hardware Solutions
Aera provides high-quality hardware solutions that can streamline and improve your business operations. We offer personalised hardware solutions from top brands such as Dell, HP and Cisco, tailored to fit your business-specific needs.
Licensing Solutions
With Aera's high-quality licensing solutions, you can streamline and improve your business operations, confident in the knowledge that your software is optimised for your organisation.
Our Valuable Partners
"Aera” has been a valuable partner of our agency for over 10 years. We depend on their staff to meet our needs and their service is remarkable. Love your work."
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“The relationship we have with Aera has been valuable to our business in tailoring reliable and cost effective Wide Area Network and communication solutions for our customers. From the design stage, through to provisioning, to implementation and ongoing support we have always enjoyed a consistent, professional and reliable experience from all Aera personnel. I wouldn't hesitate in recommending Aera's products and services."
“We depend on “Aera" for all of our communication needs. Our business cannot function without having the support from the Aera Team".
"Aera is Suntory Australia's valued network provider. We look to them to deliver stable and reliable WAN and internet services as well as technical support and network equipment management. Their support technicians area experienced and knowledgeable and we enjoy a friendly and professional relationship with their staff. They have provided excellent assistance to our company, and I would readily recommend their services."
“Our Office has been using Aera for over five years. We are extremely happy with the service, it is efficient and user friendly. The Aera support staff are easily connectable, very knowledgeable and usually return all calls within half an hours. Hard to beat localised support like that."
“Our office has been using Aera for over 15 years. We are extremely happy with the service, it is efficient and user friendly. The Aera support staff are easily contactable, very knowledgeable and usually return all calls within half an hour."
“Aera impress us most by their intelligence in their field. They really know what they are talking about. They installed and continue to look after our on-premise CISCOPBX across three states. The CloudPBX seems perfect for our remote workers. Aera look after our IT networks and assist in our IT infrastructure planning and upgrading on a continuing basis. Along with their intelligence they CARE. It is a great combo - intelligence and care. It helps MP Travel Pty Limited concentrate in our core business - corporate travel management."
“The service provided by Aera is prompt, friendly and professional. From the administration staff to the support technicians, we are treated as if we’re the only customer. Aera support technicians are experienced and knowledgeable and there is never a problem too big, or too small."
